Terms & Conditions

You are obliged to read the following Terms and Conditions and the corresponding Privacy and Cookies Policy, Shipping Policy, and Returns Policy which list our respective rights and obligations. You agree to be bound by these terms upon using or placing an order on this website.

All terms and references to “Ablemont Designs,” “Company,” “We,” “Us,” and “Our” for the purposes of these Terms and Conditions means Ablemont Designs – the owner of the website www.ablemont.com, while references to “Customer,” “You,” “User,” and “Visitor” effectively means you, as a user of this website. Where used, terms such as “custom-made,” “tailor-made,” and “bespoke,” are referring to clothing made to an individual buyer's specification by a tailor.


Your contract with us and all matters arising from it are governed by and constructed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR) and the courts of the HKSAR shall have exclusive jurisdiction.



Your Responsibility

It is your responsibility to ensure that you have carefully read, understood and agreed to our Terms and Conditions including our Privacy and Cookies Policy, Shipping Policy, Returns Policy and any other written Policies before making any purchase herein.


Your use of this website is subject to a fair use policy whereby you shall not make any fraudulent transactions, or carry out any hacking activities, or spread any virus. You shall not breach any copyright or trademark, or perform any other activities which may be termed offensive or illegal, and may jeopardize or cause damages to Ablemont Designs and/or its suppliers.


 

Access to Ablemont Designs' Website

The www.ablemont.com website is wholly owned and operated by Ablemont Designs. The content on our website is written in the English Language. Thus, all communications between us and you will be conducted in English.

Access to this site is free. However, you access and use it entirely at your own risk. We make no representations or warranties in respect of the site, its content or performance and all conditions and warranties that might otherwise be implied by statute or common law are excluded to the fullest extent permitted by law.

We endeavour to ensure that our service is uninterrupted, timely, and secure, and that transmissions will be error-free. This, however, cannot usually be guaranteed due to the nature of the Internet.

From time to time, your access to the site may also be occasionally suspended or restricted without notice as we carry out maintenance, upgrade, repairs, etc. We will try to keep this to the barest minimum.

We reserve this right without prior notice.

 

Copyright

All rights, including copyright and other intellectual property rights, in and to this website are owned by or licensed to Ablemont Designs.

Your use of the website and its contents grants no rights to you in relation to our intellectual property rights, or that of third parties. By submitting information (other than your personal data), such as text, photos, graphics or other content to the website, you confirm that you have the right to use the same and grant us a right to use such materials at our own discretion (with or without accreditation) in any media, including, without limitation, to edit, copy, reproduce, disclose, post and remove such materials from the website.

No reproduction, copying or editing – either whole or in part – of any contents within this website may be carried out using any medium, whether manual, electronic, retrieval or otherwise without express permission of the company. If you do so, you will be committing a piracy offense which may lead to litigation in a court of law. You have been warned. Our ownership rights are protected under domestic and international copyright laws along with intellectual property rights.

We reserve the rights to make changes to our Terms and Conditions without prior notice.

 

Customer Account

You are responsible for maintaining the confidentiality of your password and account and any activities that occur within your account. Ablemont Designs shall not be liable to any user for any loss or damage which may arise as a result of your failure to protect your password or account.

 

Personal Information

Ablemont Designs cares for the integrity of the personal information given by our customers. Your personal information is only used for our internal process and in fulfilling your order. We do not share your personal details with third parties. You can read more about our Privacy and Cookies Policy here.


 

Newsletter

Occasionally we may send out an email newsletter (otherwise called an e-newsletter) to your email address informing you of new stocks, offers, promotions, etc. You can read more about this in our Privacy and Cookies Policy.



Contract (Order acceptance) and Cancellation

When you have placed an order, we will send a confirmation email to let you know we are in receipt of your order. Your order is only accepted when we despatch your goods. All offers are subject to availability and credit clearance. Payment is taken online at the time of ordering.
We reserve the right to refuse an order, or multiple orders. In such a case, we are not obliged to tell you the reason(s) for such refusal.

 

If however, you need to amend or cancel your order, please advise us in writing as soon as possible by email at info@ablemont.com. This condition applies only to order(s) that have been received, but not yet processed.


In case your order has already been processed and/or despatched, you will be unable to cancel this contract. This matter is dealt with in the following section.



Exceptions to the Right to Cancel

Goods made to the consumer's specifications, such as shirts, jackets, suits, etc., are excluded from the right to cancel, even if they are ordered as a standard size. We offer no refunds for these custom-made products unless they have a manufacturing defect. According to international law, we cannot reuse or resell such products. They have no resale value. Thus, we are not obliged to accept returns. To learn more about this, please see our Returns Policy.


 

Pricing and Availability

The price of our goods is stated in  U.S. currency.
If you are paying with any currency other than from the U.S., the price you pay will depend on the current exchange rate applicable at the time of the transaction. You will be advised of this during the checkout process by PayPal – a world renowned payment gateway. All payments are taken online at the time of ordering.
We will endeavor to ensure that all prices are as up to date as possible. The price of a product is not guaranteed until an order has been accepted, E&OE.

 


Shipping

Please see our Shipping Policy section for details.


 

International Orders

We serve international customers and we deliver to most countries in the world. If, however, you are placing your order from overseas, please be advised that orders may be subject to customs charges, and/or fees and duties, depending on where the order is placed. Customs charges may apply on orders with a larger value than personal exemption laws permit in any given region. In those cases, the courier company will usually collect the customs fee at your door. Such customs charges, fees and duties are the personal liability of the customer.

Please note that even with customs charges, fees and duties, Ablemont Designs' products are still cost effective compared to our competitors.

 

Returns 

Please see our Returns Policy section.


 

Privacy and Cookies Policy 

Our website uses cookies to improve our user experience. For more on this, please see our Privacy and Cookies Policy section.


 

Back Orders and Fabric Availability

Our fabrics are cut in limited quantities and as such, we may run out of stock. If this is the case, we will promptly advise you of the options available to you. You may either request a full refund, or you may place a back order (you may have to wait up to a week if we have new stock coming in). The average delivery time is three weeks, since these are tailored products.

However, we will always do our best to keep track of our inventory and list what goes out of stock.



Trade Descriptions Act

Every care has been taken to ensure that the descriptions and specifications of products and prices on this website are correct. We also ensure that images of each product depict its fabric, color and style as accurately as possible. However, while every care is taken to ensure the colour reproduction is a reliable representation, the colors that are shown for the products on the website will depend on many factors – including your display settings. All sizes and measurements are approximate.


 

Color Variation

You will appreciate that slight variation would sometimes occur due to the fact that our fabrics are selectively milled in separate lots, in line with the tradition of bespoke tailoring. As such, differences in shading of a product of the same fabric due to variations in the dying process are possible, especially when reordering the same fabric with different order numbers, or at different times.



Size, Measurement and fitting

The fit and appeal of a customized shirt or jacket depends on the precision of body measurements. We customize the product according to the body measurements sent to us by the customer. We recommend that our customers seek the help of a professional to get accurate body measurements. We cannot be held liable for any discrepancies that arise from body measurements sent to us by our customers, whether taken by themselves or a professional.

If you have chosen to customize your product, we will add an allowance based on the body measurement you have provided. If you have chosen a standard ready-made size, then that will automatically be taken care of since the final measurements are displayed in our size guide. Please contact us if you need help in this regard.

Please be advised that some fabrics shrink sometimes; we have no control over this.

Our customers can take advantage of our dedicated photo upload option using the Upload Photo feature on our website. This enables our expert tailors to see and understand the client's body type and make the shirt/jacket are tailored to their body outline. This allow us to better serve our customers.

We cannot be held responsible for any image(s) that customers sent to us to help fulfil their order(s). Moreover, customers are prohibited from sending inappropriate images (nude, etc.) as this is a breach of our Privacy Policy and Terms and Conditions. To learn more about this, please see our Privacy and Cookies Policy.


 

Gift Certificates
 

  • We offer gift vouchers which range from $25 to $450. They can be purchased on our website and are sent to the recipient by email. 
     

  • . May be used to purchase goods of a higher price than the amount on the voucher, on payment of the difference. 
     

  • . Cannot be exchanged for cash or used to buy another gift voucher. 
     

  • . Are valid for 18 months from the date of purchase. Any remaining balance will be canceled on expiration. 
     

  • . Cannot be returned or refunded, except in accordance with your legal rights, for example, in the event they are not of satisfactory quality. 
     

  • Should be treated as cash. Ablemont Designs will not accept liability if lost, stolen or damaged. 

     

(Use of our gift vouchers is subject to the above Terms and Conditions).

 

Force Majeure

Ablemont Designs shall not be liable for failure to comply with these Terms and Conditions owing to any act or event beyond its control, including but not limited to natural disasters, acts of God, adverse weather conditions, disease epidemics, war, riots, civil commotion, fire, strikes, shortage of supplies, lock outs or industrial action.



Notices and Disclaimer

We have made every reasonable effort to describe items as accurately as possible; however, slight variations may occur with colour reproduction or text descriptions.

We shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service. Liability for any claim shall not exceed the price of the goods supplied. This does not affect your statutory rights.

Please note, hypertext links to other Internet resources which are not under the control and influence of Ablemont Designs are used at your own risk, as we cannot be held liable for such.

We make no representation with respect to, and shall not be held liable or accountable for, the conformity of third party products, services, information and materials to such terms, conditions and warranties.

 

Indemnification

You agree to defend, indemnify and hold Ablemont Designs harmless from and against any and all claims, damages, costs and expenses, including but not limited to attorneys’ fees, arising from or related to your use of the site.

 

Ethical Policy

All our products are of high quality and adhere to all applicable ethical standards. They are sourced from countries that strongly respect the notions of our ethical policy (vis-à-vis, zero tolerance on child labor by any of its suppliers, compliance with health and safety regulations, good working conditions and non-discrimination, among others). 

We also make it a key policy of our administration to be eco-friendly and fully support the environment initiatives towards saving the planet. Please recycle wisely.